Erika Tai
@erikatai
Strategic operations leader supporting C-suite with culture-forward systems.
What I'm looking for
I am a Strategic Operations leader with 15+ years supporting C-suite leadership across health & wellness, nonprofit, and creative sectors. I anticipate executive needs, manage complex schedules and priorities, and bridge strategic vision with execution.
I excel at building culture-forward systems and optimizing workflows that improve team performance and client engagement. At IntoMeSea Wellness Center I redesigned operations, developed an executive dashboard, onboarded staff and instructors, and led the company to its most profitable month.
Previously I strengthened operational infrastructure and program design at a private 501(c)(3) member's club and contributed to expansion and community-building programming at a women’s health physical therapy facility. I bring experience in events, stakeholder liaison, and creative project management.
I am passionate about mission-driven environments at the intersection of innovation, storytelling, and community, and I use technology and process improvements to translate strategy into measurable outcomes.
Experience
Work history, roles, and key accomplishments
Executive Operations Manager
IntoMeSea Wellness Center
Mar 2024 - May 2025 (1 year 2 months)
Redesigned operations and launched studio programs, onboarded 15 staff and 7 instructors, and led the company to its most profitable month by aligning processes with brand vision and tracking performance via an executive dashboard.
Club Administrator
Beverly Hills Women’s Club
Sep 2019 - Jun 2020 (9 months)
Strengthened operational infrastructure and executive reporting, improved membership tracking and fundraising, and led creative content and arts-focused event programming for a private nonprofit members' club.
Patient Relations Manager
Bebé PT / Evolution Physical Therapy
May 2010 - Jun 2019 (9 years 1 month)
Managed patient relations and community programming for a women's health physical therapy practice, contributed to company expansion toward franchising, and developed workshops and social media presence to build community.
Administrative Assistant
For-A Corporation (US)
Jun 2005 - May 2010 (4 years 11 months)
Managed regional administrative operations including invoicing, collections, vendor setup, and improved CRM effectiveness at the National Association of Broadcasters convention to increase operational efficiency.
Education
Degrees, certifications, and relevant coursework
University of California, Irvine
Bachelor of Arts, Sociology & Drama
Completed two Bachelor of Arts degrees with focus areas in interpersonal communication, group dynamics, creative collaboration, and social research.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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