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Jackline Kiriinya

@jacklinekiriinya

Results-driven sales and customer service professional skilled in SAP and client relationship management.

Kenya
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What I'm looking for

I seek a customer-focused sales or operations role where I can use SAP, lead-generation, and relationship management skills to drive revenue and improve client satisfaction.

I am a results-driven sales and customer service professional with extensive experience exceeding sales targets, managing client relationships, and using SAP to process orders and track accounts. I consistently generate leads, negotiate contracts, and produce detailed sales reports that improve revenue and streamline customer follow-up.

My background includes banquet administration and team leadership in a high-volume hospitality environment, plus administrative and claims support in corporate settings. I bring strong communication, conflict-resolution, and operational coordination skills, and I am eager to apply my administrative efficiency and sales expertise to a new challenge.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Mount Kenya University logoMU

Mount Kenya University

Bachelor of Business Management, Human Resource

Completed a Bachelor of Business Management with a focus on Human Resource studies, graduating in 2013.

Mount Kenya University logoMU

Mount Kenya University

Diploma in Human Resource Management, Human Resource Management

Completed a Diploma in Human Resource Management in 2010.

University of Nairobi logoUN

University of Nairobi

Certificate in Public Relations, Public Relations

Completed a Certificate in Public Relations in 2006.

SC

St. Lawrence Schools (London College)

A-Levels, General Secondary Education

Completed A-Levels in 2005.

Tech stack

Software and tools used professionally

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