Jack Durkin

I’m a product professional focused on taking products to market and scaling with execution that creates measurable value. I’ve led cross-functional product launches and initiatives that solved customer problems, met deadlines, and supported customer retention.

At Orum, I drove conversion efforts on ASU’s Degree Search website—impacting 25% of ASU’s net tuition revenue and representing $507m. I also oversaw architectural changes in ASU’s student chatbot, improving staff productivity by 32%, and rescued an at-risk stakeholder relationship by setting 2 meetings per week and saving leadership 20 hours of focus.

Previously at Experian, I automated lead gen and earned an Experian Spot Award for delivering high satisfaction to enterprise customers representing $562k in Annual Revenue. I also prevented up to $100m in potential fraud losses by securing an enterprise customer’s adoption of Experian’s fraud consortium product.

Earlier, as a Product Owner at Soaren Management, I delivered an end-to-end digital self-service loan application with $2.3m platform value. I preserved 8% of rep bandwidth upon MVP launch and owned $58k Net New Revenue, and I’ve built my approach around strong stakeholder collaboration and data-informed iteration.