Open to opportunities

Lenaud Hughes

@lenaudhughes

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Senior Product Manager specializing in AI-powered platforms, system design, and complex migrations.

United States

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What I'm looking for

I seek a senior product role where I can lead AI-powered platform development, drive cross-functional alignment, and deliver scalable system designs that generate measurable business impact.

I am a results-driven senior product leader who builds strong teams and stakeholder relationships to deliver high-quality solutions under pressure.

I specialize in AI product development, system design, and large-scale platform migrations, with hands-on experience designing agentic workflows, evaluation suites, and retrieval pipelines.

My work has driven measurable business outcomes: I led delivery of an AI interaction summarization engine, a secure digital mortgage review tool that contributed to $1B in closed loan volume, and enterprise routing and migration efforts that improved efficiency and saved substantial costs.

I hold a BS in Computer Science, Agile and SAFe certifications, and am completing an ML System Design certification with deployable projects in autonomous agents and end-to-end ML system design.

Experience

Work history, roles, and key accomplishments

Digital Product Manager

Rocket Mortgage

Jan 2021 - Jan 2025 (4 years)

Owned full product lifecycle for CRM technology, delivering AI-driven features and migrations that improved operational efficiency by 20%, saved 500+ banker hours, and contributed $1B in additional closed loan volume.

Product Management CRM Roadmapping OKRs Cross Functional Collaboration

Product Management Consultant

Slalom Consulting

Jan 2020 - Jan 2021 (1 year)

Led end-to-end solution delivery for clients, delivering automated incident response that reduced MTTR by 30% and integrations that drove $1M in annual savings while cutting operational spend by 8%.

Consulting Product Management Data Integration Incident Response Agile Cost Optimization

Product Owner

Quicken Loans

Jan 2018 - Jan 2020 (2 years)

Aligned product vision and delivery to launch high-value features that increased customer satisfaction by 14% and improved end-to-end workflow efficiency by 20%.

Product Ownership UX Cross Functional Collaboration Agile Customer Experience Roadmapping

Product Manager

Routematch Software

Jan 2013 - Jan 2018 (5 years)

Managed a 13-member team to deliver six major releases and led a CAD/AVL re-implementation that recovered $600,000 in funding for a municipal transit agency.

Team Leadership Product Management Release Management Project Delivery

Education

Degrees, certifications, and relevant coursework

ML System Design Certification (in progress)

Professional Certification, Machine Learning / ML System Design

Activities and societies: Hands-on projects including autonomous agents, retrieval pipelines, and evaluation suites.

In-progress ML System Design certification with hands-on projects in agentic workflows, retrieval pipelines, and evaluation suites; expected completion December 2025.