Open to opportunities

Jacey Finch

@jaceyfinch

Message

I am a dependable customer-service professional experienced in retail, sales, and remote client support.

United States

Message

What I'm looking for

I'm seeking a remote customer service role where I can deliver high-quality client support, use my retail and phone experience, and work within a dependable, organized team.

I have several years of front-line experience in retail and office environments, including roles as a sales associate, cashier, and receptionist. I consistently provide friendly, accurate service by assisting customers, managing transactions, answering and directing phone inquiries, and maintaining organized workspaces.

I am self-motivated, dependable, and skilled in communication, cash handling, filing, and document management. I am seeking a remote customer service role where I can apply my retail and administrative experience to deliver high-quality client support and contribute to an efficient team.

Experience

Work history, roles, and key accomplishments

Receptionist

Choctaw Nation Tribal Services

Aug 2024 - Oct 2024 (2 months)

Answered and managed incoming phone calls, directed inquiries to appropriate personnel, and performed filing and document management to maintain office operations during the assignment.

Phone Support Administrative Support Customer Service Communication Time Management

Sales Associate

Cricket Wireless

Feb 2018 - Jun 2021 (3 years 4 months)

Assisted customers with phone purchases and service plans, provided product information, and resolved customer inquiries while maintaining a clean, organized retail space.

Sales Customer Service Product Knowledge Upselling Communication Retail Merchandising

Cashier

Choctaw Travel Plaza

Aug 2015 - Aug 2017 (2 years)

Managed cash register transactions accurately and efficiently, provided friendly customer service, and supported store cleaning, restocking, and occasional food preparation.

Customer Service POS Stocking Food Preparation