chrishaunda ward
@chrishaundaward
Customer-focused retail and customer service professional with strong technical support skills.
United StatesWhat I'm looking for
I am a skilled team player with a strong background in customer service and retail environments, authorized to work in the US. I consistently deliver warm, professional support across cashiering, front-desk, and technical-help channels while learning quickly and handling assignments independently.
My experience spans cashier and sales roles at retail brands, dispatcher and customer support duties including call, email, and live chat handling, and operational tasks such as inventory, merchandising, and housekeeping. I have routinely managed billing and order inquiries, booked appointments, and provided technical support and account management using CRM tools.
I bring dependable time-management, accurate cash handling, and solid computer abilities—including Salesforce, VoIP, POS systems, and remote access tools—that enable me to support customers and teams effectively and adapt to new responsibilities.
Experience
Work history, roles, and key accomplishments
Cashier and Customer Service
The Salvation Army
Apr 2025 - Present (6 months)
Promote weekly sales, ring up customers, and rotate clothing and houseware stock while delivering friendly customer service to increase sales and repeat visits.
VAAssisted customers with brand promotions and apparel/footwear sales, operated cashier register, and processed merchandise to meet store sales targets.
Dispatcher / Customer Service
Budee Inc
Aug 2021 - Feb 2022 (6 months)
Handled inbound/outbound calls, emails, and live chat; booked appointments, managed customer accounts, resolved billing and order inquiries, and provided technical support.
Retail Merchandiser
Viking Staffing
May 2020 - Nov 2021 (1 year 6 months)
Restocked grocery stores per planogram during off-hours, replaced outdated items, and maintained shelf presentation to improve product availability and sales.
Housekeeper
Homeaglow
Dec 2020 - Jun 2021 (6 months)
Performed cleaning and sanitization of client homes, changed linens, restocked supplies, and completed customized requests to maintain high client satisfaction.
SCRetail Clerk / Cashier
See's Candies
Nov 2020 - Dec 2020 (1 month)
Handled seasonal customer inquiries, processed transactions and returns accurately, counted cash drawers, and stocked merchandise to support peak holiday demand.
Education
Degrees, certifications, and relevant coursework
High School (unspecified)
High School Diploma, General Education
Completed a high school diploma with a focus on general secondary education and foundational skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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