Remote Customer Service Manager
Jaafar Ismael
@jaafarismael
Highly motivated Customer Service Representative with over 4 years of experience in live chat support
What I'm looking for
Highly motivated Customer Service Representative with over 4 years of experience in live chat support, account management, and client care. Recognized for excellent problem-solving skills, fast response times, and outstanding communication in English and Russian. Proven ability to handle complex issues, maintain high customer satisfaction, and support business growth. Experienced in working with international clients, multitasking in fast-paced environments, and mentoring junior team members.
Experience
Work history, roles, and key accomplishments
Customer Service Manager
Amazon Syria L.L.C
Jan 2020 - Jan 2025 (5 years)
I was Customer Service Manager in Amazon Syria
Education
Degrees, certifications, and relevant coursework
Tishreen University
Bachelor of Medicine, Medicine
2018 - 2024
Grade: 4
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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