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Viktoriia KiriukhinaVK
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Viktoriia Kiriukhina

@viktoriiakiriukhina

Customer Support Manager

Russian Federation
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated Customer Support Manager with a strong background in handling customer inquiries and resolving issues effectively. My experience at Betzorro and InflowwAgency has equipped me with the skills to manage customer requests efficiently, ensuring a seamless experience for users. I pride myself on my ability to communicate fluently in English, allowing me to connect with international customers and address their needs promptly.

Currently pursuing a Bachelor's degree in Psychology, I leverage my understanding of human behavior to enhance customer satisfaction and strengthen relationships. My high emotional intelligence enables me to manage customer emotions effectively, providing empathetic responses that foster loyalty and trust. I am committed to continuous improvement and thrive in team environments, always eager to learn and adapt to new challenges.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MP

Moscow Institute of Psychoanalysis

Bachelor's degree, Psychology

2021 -

By applying psychological knowledge, I understand customer behavior, emotions, and motivations, enhance customer satisfaction, strengthen relationships, and improve the overall brand experience.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Russian Federation

Authorized to work in

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Viktoriia Kiriukhina - Customer Support Manager - InflowwAgency | Himalayas