Izza Catamora
@izzacatamora
Dedicated customer service representative with strong IT skills.
What I'm looking for
I am a motivated professional with a diverse background in customer service and information technology. My experience spans various roles, including working as a cashier at Jollibee and SM Hypermarket, where I honed my customer interaction skills and ability to work under pressure. At Roval Transport Corporation, I served as a Teller/Encoder, further developing my attention to detail and accuracy in financial transactions.
Most recently, I worked as a Customer Service Representative at Telus International and Access Healthcare, where I successfully managed customer inquiries and provided effective solutions. My technical skills include proficiency in programming languages such as VB6, C, C#, C++, JAVA, HTML, and PHP, alongside strong capabilities in Microsoft Office applications. I am eager to leverage my skills and experience in a challenging role that values hard work and dedication.
Experience
Work history, roles, and key accomplishments
Teller/Encoder
Roval Transport Corporation
Jun 2018 - Present (7 years 1 month)
Handled financial transactions and data entry for transport operations. Ensured accurate recording and processing of information to support company logistics.
Cashier
SM Hypermarket
Sep 2017 - Present (7 years 10 months)
Processed customer purchases and managed daily cash reconciliation. Maintained high standards of accuracy and efficiency in handling transactions.
Cashier
Jollibee
Mar 2016 - Present (9 years 4 months)
Managed cash transactions and provided customer service in a fast-paced environment. Ensured accurate handling of payments and maintained a clean checkout area.
Education
Degrees, certifications, and relevant coursework
Pedro E. Diaz High School
High School Diploma, General Studies
Completed secondary education, gaining foundational knowledge across various subjects. Developed essential academic and life skills.
Calomagon Elementary School
Elementary Education, General Studies
Completed primary education, acquiring fundamental literacy and numeracy skills. Participated in various school activities.
Tuloy sa Don Bosco School
Vocational Training, Information Technology
Underwent vocational training, focusing on practical skills relevant to the IT industry. Gained knowledge in programming languages and software applications.
Availability
Location
Authorized to work in
Job categories
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