Ivy PerezIP
Open to opportunities

Ivy Perez

@ivyperez

Customer service representative dedicated to enhancing communication skills.

Philippines
Message

What I'm looking for

I am looking for a role that allows me to grow my customer service skills and contribute to a positive team environment.

I am Ivy C. Perez, a dedicated customer service representative with a strong commitment to enhancing communication and customer service skills. My experience at Teleperformance has equipped me with the ability to manage information flow effectively, coordinate tasks, and facilitate seamless communication within teams. I pride myself on my dependability and accountability, ensuring that I meet the expectations of my role while maintaining a focus on online safety and adherence to platform rules.

Currently pursuing a Bachelor of Science in Office Administration, I am eager to further develop my skills and contribute positively to an organization. My technical skills include proficiency in Microsoft Office applications and a solid understanding of contact center operations. I am passionate about providing exceptional customer service and am always looking for opportunities to grow and learn in my career.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines (Open University System) logoPS

Polytechnic University of the Philippines (Open University System)

Bachelor of Science, Office Administration

2022 -

Currently pursuing a Bachelor of Science in Office Administration.

DI

Dr. Filemon C. Aguilar Information Technology Training Institute

Training Certificate, Information Technology

2015 - 2016

Completed a two-year Training Certificate in Information Technology with a major in Computer System, Programming, and Contact Services.

Tech stack

Software and tools used professionally

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Ivy Perez - Customer Service Representative - Teleperformance | Himalayas