Ivy Morales User

I'm supporting Freight Tec Management Group's refrigerated Full Truckload shipments, coordinating pickup and delivery appointments, dispatch documentation, carrier communication, and real-time tracking through MacroPoint.

At Grandson Services, I managed daily operations and executive workflow, including payroll, invoicing, budgeting, travel, recruitment, virtual assistant supervision, SOP development, and process improvements.

I've also supported Barbara Houseman Studio, Spigen Inc., Daco Limited, Abundant LLC / Conscious Strong, Lifestyle Business Quest, Monk Virtual, and 411 Locals across digital marketing, customer support, CRM administration, project coordination, bookkeeping, lead generation, and appointment setting.

I bring over nine years of experience helping startups, agencies, eCommerce companies, coaches, and service-based businesses operate more efficiently through organized systems, dependable support, and practical problem-solving.