At Thunder Consulting, I direct full-lifecycle Salesforce Revenue Cloud and Field Service implementations for large commercial client portfolios. I align architecture and business analyst teams and oversee release pipelines across development, QA, and SIT environments.
At Coastal Cloud, I directed Salesforce AI Agentforce and Data Cloud implementations, helping clients launch generative AI capabilities and unify data for analytics. I also managed an AI matching tool project for a non-profit agency that finished on time and within budget and was followed by a 23% increase in client retention within six months.
At Oracle, I managed financial governance and forecasts for consulting projects, including a portfolio valued over $1M. I also analyzed KPI data and streamlined workflow intake across the consulting practice.
