Ivan Arockia Roy

As a seasoned IT professional with over 8 years of experience, I have developed a strong expertise in remote server implementation, maintenance, and troubleshooting. My proficiency in Intel servers, cloud-based SaaS applications, and network devices has enabled me to deliver outstanding customer support and resolve technical issues efficiently.

Throughout my career, I have demonstrated a commitment to continuous improvement, staying updated with industry trends, and leveraging my skills in CRM systems to drive customer satisfaction. My ability to analyze customer data, prioritize tasks, and collaborate with cross-functional teams has resulted in significant improvements in customer satisfaction scores, retention rates, and renewal rates.

With a strong foundation in computer science and a passion for staying updated with the latest technologies, I am confident in my ability to make a valuable contribution to any organization.