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@shekharsaurabh
Dedicated IT professional with expertise in cloud services and support.
IndiaI am an IT professional with over two years of experience in technical support and cloud services. My journey began at Hewlett Packard Enterprise, where I honed my skills as an L1 Engineer, troubleshooting server issues and managing VMware operations. My role at Microsoft Corporation as an Analyst allowed me to work extensively with Azure Cloud services, where I successfully managed user accounts and provided expert support for various Microsoft applications.
Throughout my career, I have demonstrated a commitment to excellence, evident from my achievements such as hosting successful Rewards and Recognition events and receiving appreciation from management for my contributions. I am passionate about continuous learning, having cleared the AZ-900 certification exam, and I thrive in collaborative environments where I can contribute to team success and drive innovation.
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Work history, roles, and key accomplishments
Hewlett Packard Enterprise
Jan 2025 - Present (10 months)
Troubleshooted various server and server configuration issues. Performed VMware operations and Linux day-to-day operations.
Microsoft Corporation
Nov 2023 - Present (2 years)
Worked extensively with Azure Cloud services and managed user accounts in Office365 (O365) and Microsoft365 (M365). Provided support for Azure Active Directory (Entra ID), managing user authentication and access control in cloud environment.
Hewlett Packard Enterprise
Aug 2022 - Present (3 years 3 months)
Troubleshooted server issues, including HP blade servers, and analyzed firmware and driver versions. Identified root causes through hardware diagnostics, log analysis, or network monitoring tools for BIOS, NIC card, ILO, HDD, and power socket.
Degrees, certifications, and relevant coursework
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