Iva Bernadetta JansováIJ
Open to opportunities

Iva Bernadetta Jansová

@ivabernadettajansov

Multilingual professional with expertise in customer service and education.

United Kingdom
Message

What I'm looking for

I am looking for a part-time role in localisation QA that values language expertise and attention to detail.

I am a multilingual professional with a strong background in customer service, education, and account management. Fluent in Czech, English, German, and Spanish, I possess a sharp eye for linguistic precision and cultural nuance. My experience spans various roles, including teaching, account management, and customer service, where I have consistently demonstrated my ability to adapt and thrive in dynamic environments.

Currently, I serve as a Cover Supervisor at Farnborough Spencer Academy, where I facilitate classroom activities and maintain a supportive learning environment. Previously, I worked as a Czech Language Teacher, designing engaging lessons for diverse learners. My role as a Regional Account Manager at Games Workshop Ltd allowed me to leverage my multilingual skills to oversee B2B sales across multiple countries, consistently exceeding KPIs and sales targets.

In addition to my professional experience, I volunteer as a Language Support at Emmanuel House Support Centre, providing translation and communication assistance to vulnerable citizens. I am now seeking a part-time opportunity in localisation QA, where I can apply my language expertise and detail-oriented thinking in a global setting.

Experience

Work history, roles, and key accomplishments

EC
Current

Volunteer Language Support

Emmanuel House Support Centre

Mar 2022 - Present (3 years 4 months)

Offered Czech and German translation and communication support. Bridged language gaps for vulnerable citizens accessing key services.

FA
Current

Cover Supervisor

Farnborough Spencer Academy

Jan 2025 - Present (6 months)

Supervised and facilitated classroom activities across various subjects. Maintained classroom order and ensured a supportive learning environment.

GL

Regional Account Manager

Games Workshop Ltd

Sep 2019 - Nov 2021 (2 years 2 months)

Oversaw B2B sales for partners in the UK, Germany, Slovakia, and Czechia. Leveraged CRM systems (Microsoft Dynamics 365, Maximiser) for data and engagement tracking.

Education

Degrees, certifications, and relevant coursework

CU

Charles University

Master's Degree, Modern Foreign Language Teacher Training

Grade: Distinction

Completed a Master's Degree in Modern Foreign Language Teacher Training, graduating with distinction. Focused on advanced pedagogical methods and linguistic studies.

CU

Charles University

Bachelor's Degree, English and German Studies

Undertook a Bachelor's Degree in English and German Studies. Developed strong linguistic and cultural competencies in both languages.

Tech stack

Software and tools used professionally

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Iva Bernadetta Jansová - Volunteer Language Support - Emmanuel House Support Centre | Himalayas