Open to opportunities

Emre Saridogan

@emresaridogan

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B2B Account Manager fluent in German, Spanish & Italian, excelling in sales and client relations.

United Kingdom

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What I'm looking for

I am seeking client-facing B2B account or sales roles where I can use my languages, build relationships, close deals, and progress into senior account or operations positions within a collaborative, growth-focused team.

I am a B2B Account Manager with hands-on experience managing large client portfolios, closing significant deals, and improving operational processes. I progressed from customer service into portfolio management at Huddle Utilities, handling accounts up to 150 properties, producing bespoke pricing, and securing contracts worth up to £50,000.

I bring business-level German and fluency in Spanish from a Modern Languages degree, plus commercial experience in recruitment, teaching, proofreading, and sports coaching. I focus on client retention, clear communication, and continuous improvement, and I enjoy training colleagues, resolving complex billing and credit issues, and delivering measurable results.

Experience

Work history, roles, and key accomplishments

Current

B2B Account Manager

Current

Huddle Utilities

Jun 2023 - Present (2 years 2 months)

Managed large-scale portfolio accounts of up to 150 properties, generated bespoke commercial proposals and closed deals worth up to £50,000 while improving debtor reporting and collections processes.

Account Management Debt Recovery Client Relationship Management Reporting Direct Debit Analysis Onboarding

Customer Service Analyst

Huddle Utilities

Feb 2023 - Jun 2023 (4 months)

Resolved billing and payment queries, retained customers through problem-solving and inbound sales, and escalated complex debt cases to credit control to reduce churn.

Customer Service Inbound Sales Escalation Management Communication Problem Solving CRM Retention

Software Engineering Recruiter

X4 Technology

Aug 2022 - Jan 2023 (5 months)

Placed freelance DevOps engineers in Germany by sourcing candidates on LinkedIn and Xing, converting a Munich-based global financial services firm into a client through targeted outreach.

Technical Recruitment Candidate Sourcing LinkedIn XING)Cold Outreach Objection Handling Networking

Proof-Reader

European Society for Gynaecological Endoscopy

Jan 2019 - Jan 2021 (2 years)

Checked and corrected medical research manuscripts for non-native English authors to ensure publication quality in ESGE journals, improving clarity and accuracy of submissions.

Proofreading Medical Terminology Attention To Detail Quality Assurance

Student Ambassador

Unitemps

Nov 2021 - Present (3 years 9 months)

Supported a Department of Hispanic Studies workshop by setting up events and welcoming native Spanish-speaking visitors, leveraging Spanish fluency to assist attendees.

Visitor Liaison Communication Customer Service

Play Zone Attendant

Wimbledon Play Zone

Jan 2017 - Present (8 years 7 months)

Operated spectator activity zones during Wimbledon 2017, delivering high-volume customer service, running games and engaging visitors under long-hours event conditions.

Customer Service Communication Problem Solving

Tennis Coach

Shooters Hill Lawn Tennis Club

Led group coaching sessions and delivered LTA Level 1–2 coaching, including work as a hitting partner for a top junior wheelchair player to improve performance and engagement.

Tennis Coaching LTA Qualifications Communication

Education

Degrees, certifications, and relevant coursework

University of Warwick

Bachelor of Arts, Modern Languages

2018 - 2022

Grade: First Class Honours

Activities and societies: Unitemps Student Ambassador for the Department of Hispanic Studies (November 2021); British Council English Language Teaching Assistant placement in Ciudad Rodrigo, Spain.

Completed a Bachelor of Arts in Modern Languages (German, Spanish and Italian), graduating with First Class Honours in 2022.