Annalisa Acerra

I am an experienced Virtual Administrative Assistant with over 4 years of expertise in remote customer service, data entry, and administrative support across international markets. I have consistently maintained a client satisfaction rate of over 95%, demonstrating my ability to manage high-volume operations and complex workflows effectively. My specialization in CRM systems, e-invoicing processes, and digital communication optimization has allowed me to contribute significantly to the growth of businesses I have worked with.

Throughout my career, I have executed high-volume data entry operations with exceptional accuracy, processing over 1,000 records weekly. My role at Value Enterprise Group srl has involved managing complex email communications, executing e-invoicing with 100% accuracy, and collaborating with international teams to streamline workflows. I pride myself on my attention to detail and my ability to adapt quickly to new systems, ensuring that I provide the best support possible to my clients.