Emanuele User
@emanueleuser
Motivated individual eager to grow in customer support roles.
What I'm looking for
I'm a motivated and reliable individual with a high school diploma and experience in outbound customer service. My strong communication skills and eagerness to learn make me a valuable asset in remote working environments. I am proficient with basic computer tools and ready to support customer care activities.
During my time as a Call Center Operator at Trama Srl, I promoted internet and phone services through outbound calls, handled objections, and assisted customers in selecting the right plans. My experience has equipped me with the ability to work independently and under pressure, ensuring that I meet objectives while providing excellent service.
Experience
Work history, roles, and key accomplishments
Call Center Operator
Trama Srl
Jan 2020 - Present (5 years 6 months)
Promoted internet and phone services via outbound calls. Handled objections and assisted customers in choosing the right plans.
Education
Degrees, certifications, and relevant coursework
Liceo Classico A. Torlonia
High School Diploma, Classical Studies
Completed high school education with a focus on Classical Studies. Developed foundational academic skills and a strong understanding of humanities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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