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@tommasoauletta
Dynamic customer care professional with over 5 years of experience.
I am a dynamic and customer-oriented professional with over 5 years of experience in customer care, developed in international and multicultural environments. My journey has taken me abroad, where I thrived in stimulating and competitive contexts, honing my communication skills and problem-solving abilities.
Throughout my career, I have demonstrated empathy, patience, and precision, which have allowed me to build trusting relationships with clients. I am committed to ensuring an excellent user experience and am always optimistic about improving service processes. My experience includes roles such as a customer care agent and team leader, where I successfully managed operations and maintained high service standards.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Calzaturificio Gallo
Jan 2024 - Present (1 year 10 months)
Provided online and phone assistance for luxury footwear, developing skills in managing critical situations and unexpected issues.
Foundever
Jan 2023 - Jan 2024 (1 year)
Actively listened and mediated communication between hosts and guests, enhancing problem-solving techniques and time management while meeting KPIs.
Royal Automobile Club
Jan 2020 - Jan 2022 (2 years)
Managed all operations related to customer service, ensuring a high level of service and attention to detail.
Degrees, certifications, and relevant coursework
Diploma
Diploma di Istruzione superiore.
You can contact Tommaso and 90k+ other talented remote workers on Himalayas.
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