At Chipper Cash, I investigated and resolved customer issues involving wallet funding, bank transfers, bill payments, virtual cards, and international money transfers. I also explained product features, fees, security information, and platform updates to customers.
As a Telemarketer at Sanlam Allianz (Germany), I identified customer needs and recommended insurance solutions aligned with their financial goals and risk profiles. I explained coverage, exclusions, premiums, and payment plans, and maintained customer records using the company's CRM system.
At Globacom, I promoted telecommunications products and services to individual and corporate customers. I pursued new business through direct sales, referrals, and field marketing, and achieved and exceeded sales targets.
