Open to opportunities

Isidro Cantu

@isidrocantu

Message

I’m a healthcare virtual scribe and EHR workflow specialist improving clinical documentation.

United States

Message

What I'm looking for

I’m looking for a role where I can support physicians through EHR workflow optimization and accurate clinical documentation, while using data-driven KPI tracking to improve efficiency and care delivery—collaborating in remote, provider-focused environments.

I’m a detail-oriented healthcare professional with extensive experience in virtual scribe support, clinical documentation, and provider services across emergency medicine, internal medicine, and surgery. I’ve successfully trained and collaborated with physicians in remote settings to optimize EHR workflows and ensure accurate, efficient charting.

I’m highly adept at navigating EHR platforms including Epic, Cerner, and eClinicalWorks, and I bring a proactive, solutions-focused approach to supporting physician partners. In my Implementation Specialist work, I coordinated cross-functional teams, improved transparency with KPI tracking systems, and maintained detailed project documentation for seamless handoffs.

Prior to that, I built training materials and delivered EHR/EMR best-practice instruction for virtual scribe workflows, including creating over 20 customized instructional resources. With a Biology background and a Data Analytics Certificate (plus SQL, Python, R, and Tableau/Power BI), I aim to pair clinical understanding with data-driven process improvement to enhance care delivery.

Experience

Work history, roles, and key accomplishments

Current

Employment Specialist

Current

Express Employment Professionals

Dec 2024 - Present (1 year 6 months)

Managed the full recruitment cycle from job posting through onboarding and provided post-placement support to improve client retention. Generated new business through cold calling, email outreach, and networking to expand the client base and sales opportunities.

Client Management Inside Sales Cold Calling Onboarding & Support Lead Generation

Implementation Specialist

ProScribe

Oct 2021 - Dec 2023 (2 years 2 months)

Coordinated cross-functional teams to deliver client initiatives on time, contributing to increased monthly billable hours. Built KPI tracking and maintained detailed project documentation to improve transparency and client satisfaction.

Project Coordination KPI Tracking Client Delivery Performance Monitoring Documentation Management Cross Functional Collaboration Process Improvement Operational Reporting

Virtual Implementation Trainer

ProScribe

Jan 2021 - Oct 2021 (9 months)

Trained medical providers and scribes on virtual scribe workflows across multiple EHRs/EMRs and specialties. Created 20+ customized instructional materials aligned to client workflows to support effective remote adoption.

Remote Training Virtual Scribe Enablement Instructional Design Medical Terminology Communication

Lead Emergency Room Clinical Trainer

ProScribe

Jan 2018 - Dec 2019 (1 year 11 months)

Performed quality assurance evaluations, produced detailed reports for senior management, and supported continuous improvement in emergency room workflows. Led team development while managing administrative duties including scheduling and last-minute shift coverage.

Quality Assurance Clinical Auditing Team Leadership Scheduling Administrative Operations Reporting

Emergency Room Scribe

ProScribe

Jun 2017 - Jan 2018 (7 months)

Served as a medical translator and support resource for emergency medicine providers working with Hispanic patients. Documented patient encounters in coordination with ER providers to support efficient, timely clinical decision-making in a high-pressure environment.

Medical Translation Clinical Documentation Medical Terminology High Pressure Workflow Execution