Open to opportunities

Abiola Olatunbosun

@abiolaolatunbosun

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Experienced healthcare consultant specializing in Epic EMR implementations.

United States

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What I'm looking for

I seek EMR implementation roles focused on go-live application support, clinician training, elbow support and abstraction within collaborative teams that prioritize workflow optimization and professional growth.

I am an experienced professional healthcare consultant with over five years’ experience providing support during EMR implementation projects, including training, elbow support, abstraction and Technical Dressing Rehearsals (TDR). I deliver go-live coaching, document complex issues, submit and follow up on tickets, and assist clinicians with documentation, personalization and Dragon-enabled workflows.

My background spans Epic (ClinDoc, Orders, OpTime, Cadence, Radiant, Stork, ASAP and ambulatory modules), Cerner PowerChart and multiple clinical platforms, with extensive remote and on-site go-live experience across diverse facilities. I prioritize team success, practical workflow solutions, and continuous improvement through training, escalation management and clear operational processes.

Experience

Work history, roles, and key accomplishments

EPIC ClinDoc/Orders Support

Premise Health

Nov 2020 - Dec 2020 (1 month)

Supported physicians and clinicians during EPIC go-live using live Zoom and remoting tools; provided order entry, smart phrases, Dragon dictation assistance, and workflow coaching. Documented and escalated complex issues via ticketing and tracked resolutions.

Dragon Remote Support Ticketing Documentation Bomgar

EPIC ClinDoc/Orders Support

Memorial Hospital

Oct 2020 - Nov 2020 (1 month)

Provided remote EPIC ClinDoc and orders support via Bomgar, assisting providers with order signing, med reconciliation, discharges, and transfers. Acted as escalation point by placing and following up on tickets and coaching clinical staff through new workflows.

Bomgar Workflow Coaching Ticketing Documentation

EPIC Remote Help Desk Support

Salina Health

Aug 2020 - Sep 2020 (1 month)

Provided remote training and help desk support during EPIC rollout, escalating, delegating and resolving ticketed issues and assisting with physician documentation and cosigning orders. Developed proficiency measures and coached end-users during go-live.

Help Desk Remote Coaching Ticketing Documentation Cosigning Troubleshooting Bomgar

EPIC Radiant/Cadence Support

Houston M.M.S.

Feb 2020 - Mar 2020 (1 month)

Supported physicians and clinical staff on EPIC Radiant and Cadence modules, assisting with orders, smart phrases, and documentation personalization while providing go-live coaching and documenting end-user issues for escalation.

Cadence Smart Phrases Go Live Support Documentation Ticketing

Cerner PowerChart Support

St. Joes

Oct 2019 - Dec 2019 (2 months)

Supported clinicians on Cerner PowerChart with CPOE, MPages, Care Compass and ad-hoc forms; assisted with documentation, cosigning orders, and provided go-live coaching while tracking and escalating complex issues.

MPages Documentation Ticketing

EPIC Optime Support

North Shore M.S.

Aug 2019 - Sep 2019 (1 month)

Provided EPIC Optime support to physicians and clinical staff, assisting with orders, documentation, personalization and go-live coaching while documenting and escalating issues as needed.

Epic OpTime ClinDoc Go Live Support Documentation Personalization Ticketing

EPIC ASAP/Orders Support

St. Charles

May 2019 - Jul 2019 (2 months)

Supported EPIC ASAP and orders workflows for physicians and clinicians, delivering go-live coaching, order entry assistance, and issue documentation for escalation and resolution.

Workflows Documentation Ticketing

EPIC ClinDoc/Orders Support

Mercy Health

Feb 2019 - Mar 2019 (1 month)

Assisted physicians and clinicians with EPIC ClinDoc and orders, providing documentation help, cosigning orders, personalization support and go-live coaching while tracking tickets and resolutions.

Documentation Documentation Cosigning Go Live Support Ticketing

EPIC ClinDoc/Orders Support

NYC Health + Hospitals

Nov 2018 - Dec 2018 (1 month)

Supported physicians and clinical staff on EPIC ClinDoc and orders during go-live, assisting with documentation, personalization, Dragon dictation and submitting tickets for complex issues.

Dragon Documentation Ticketing

EPIC ClinDoc/Orders Support

Washington H.S.

Sep 2018 - Oct 2018 (1 month)

Provided EPIC ClinDoc and orders support to clinicians in a school-based setting, assisting with documentation, personalization and go-live troubleshooting while escalating issues when needed.

Epic Clinical Documentation Troubleshooting Documentation Go Live Support Ticketing

EPIC ClinDoc/Orders Support

Novant Health

Jul 2018 - Aug 2018 (1 month)

Supported clinicians during EPIC go-live by providing order and documentation assistance, personalization help, coaching, and by documenting and escalating technical and workflow issues.

Personalization Documentation Ticketing