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Thoviti SaimanideepTS
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Thoviti Saimanideep

@thovitisaimanideep

Entry-level customer support professional with MCA background and strong communication skills.

India
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What I'm looking for

I seek an entry-level customer support role in a collaborative SaaS product team where I can resolve user issues, grow technically, and develop professionally.

I am an entry-level Customer Support Executive with an MCA degree and a solid foundation in computer applications, seeking to apply my technical knowledge in a SaaS environment. I bring strong verbal and written communication skills, proficiency in MS Word, Excel, and PowerPoint, and a keen attention to detail.

I have demonstrated leadership and team-management abilities through academic and training experiences, and I am a quick learner who adapts well to new tools and processes. I completed workshops focused on personality and soft skills development that emphasized workplace ethics and professional behavior.

I am hardworking, committed, and approachable, with a positive attitude toward customer-facing responsibilities and problem resolution. I am eager to grow within a product-focused company and contribute to efficient customer support and user satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

SRM MCA & MBA College

Master of Computer Application, Computer Applications

2022 -

Grade: 6.53 CGPA

Activities and societies: Personality & Soft Skills Development; Mahindra Pride Classroom (TASK) training

Pursuing a Master of Computer Application with a 6.53 CGPA, focusing on software applications and foundational computing concepts.

SC

Sri Chaitanya Degree & PG College

Bachelor of Computer Science, Computer Science

2019 - 2022

Grade: 7.01 CGPA

Completed a Bachelor of Computer Science (MPCS) with a 7.01 CGPA, covering core computer science subjects.

SC

Sri Kakatiya Jr College

Intermediate, MPC (Maths, Physics, Chemistry)

2017 - 2019

Completed Intermediate (MPC) coursework covering mathematics, physics, and chemistry.

Tech stack

Software and tools used professionally

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Thoviti Saimanideep - Customer Support Executive - Self Employed | Himalayas