At Convy Enterprise, I record customer inquiries and complaints, share product availability and pricing, and process high-value payments. I also provide customers with quotes and shipping information.
I handle customer care at Convy Enterprise and previously worked as a Customer Care Representative at Phoenix Lead Company, where I handled correspondence and referred complex inquiries to team leaders.
At GICL, I worked as a Fiber Project Manager, improving project processes and installing electrical wiring, cable, and fibre optics. I also trained new employees on fibre optics equipment.
