Isandra Esteves
@isandraesteves
I manage international customer orders, reservations, refunds, and support across travel, hospitality, logistics, and retail.
NetherlandsWhat I'm looking for
At Renfro Brands, I manage end-to-end customer orders for the New Balance brand, coordinating with customers, internal teams, and warehouses in the Netherlands and UK to keep fulfillment accurate and on time.
I've supported international customers at Peruvian Connection, Lyft, Verizon, Office Depot, Expedia, and St. Regis Hotels & Resorts, resolving order, billing, account, reservation, travel, and delivery concerns through phone, email, and digital platforms. I also process invoices, credit notes, payments, refunds, claims, and booking changes while maintaining accurate customer records.
With 15+ years across customer operations, hospitality, travel, logistics, billing, and healthcare administration, I bring organized, empathetic support to multicultural teams and international customers.
Experience
Work history, roles, and key accomplishments
After Sales Customer Support
Renfro Brands
Dec 2025 - Present (8 months)
Managed end-to-end customer order processing for an international sock distribution business, primarily supporting the New Balance brand. Coordinated with warehouses in the Netherlands and UK to ensure accurate and timely order fulfillment.
Education
Degrees, certifications, and relevant coursework
Renfro Brands
After Sales Customer Support, Customer Service
2025 -
Managed end-to-end customer order processing for an international sock distribution business, primarily supporting the New Balance brand.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
Skills
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