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Isaiah Bryant

@isaiahbryant

Finance and Order-to-Cash Operations Director at CMIT Solutions, improving billing accuracy and customer experience across 700+ customers.

United States

Message

At CMIT Solutions, I own quote-to-cash and billing operations supporting 700+ managed-services customers. I partner with Finance, Sales, and Operations to turn pricing, service changes, and commercial terms into accurate orders, billing configurations, and forecasts.

At Khoros, LLC, I led global SaaS Quote-to-Cash operations across North America, EMEA, and APAC. I reduced global DSO by 35% and improved forecast accuracy by 12% through workflow redesign, predictive analytics, automation, and stronger governance.

I also led the Salesforce-to-NetSuite integration, including requirements translation, UAT, workflow design, and data governance. Earlier, I worked in corporate accounting and business operations at US Bakery D.B.A. Franz Family Bakeries and managed ERP master data at Core Health & Fitness, Inc.

Experience

Work history, roles, and key accomplishments

Current

Director, Finance & Order-to-Cash Operations

Current

CMIT Solutions

Jan 2026 - Present (10 months)

Own end-to-end quote-to-cash and billing operations supporting 700+ managed-services customers, including contract setup, invoicing, collections, and reporting. Lead and develop a distributed Finance, Billing, and Operations team while partnering with CFO, Sales, and Operations leaders.

Quote to Cash Billing Operations Contract Setup Invoicing Collections Cash Application Reconciliations Forecasting Reporting Team Leadership KPI development Process Improvement AI Powered Automation

Senior Manager, AR, Collections & Order Management

Khoros, LLC

Apr 2019 - Jul 2025 (6 years 3 months)

Owned global SaaS Quote-to-Cash operations across North America, EMEA, and APAC, overseeing complex contract review, customer setup, recurring billing, collections, and close support. Established billing and collections governance, improved forecast accuracy by 12%, and reduced global DSO by 35%.

Quote to Cash Billing Operations Collections Cash Application Forecasting Salesforce NetSuite Data Governance Process Improvement KPI development Team Leadership Root Cause Analysis Automation

Supervisor, Corporate Accounting & Business Operations

US Bakery D.B.A. Franz Family Bakeries

Feb 2017 - Apr 2019 (2 years 2 months)

Led Corporate Accounting and Business Operations initiatives spanning reconciliations, receivables workflows, master-data governance, and period-close execution. Partnered across Finance, Sales, Manufacturing, Supply Chain, Procurement, and IT to standardize workflows and improve reporting outcomes.

Corporate Accounting Reconciliations Accounts Receivable Master Data Governance Process Control Reporting Period Close Cross Functional Collaboration

Master Data Analyst

Core Health & Fitness, Inc.

Sep 2010 - Feb 2017 (6 years 5 months)

Managed ERP master data and product-lifecycle governance supporting accurate customer and product records, reliable transaction processing, and scalable operations. Owned change-control workflows and partnered across Engineering, Manufacturing, Operations, and Finance to improve data quality and process compliance.

ERP Master Data Management Product Lifecycle Management Data Governance Change Control Process Compliance Testing System Readiness