Open to opportunities

Paula Mangrum

@paulamangrum

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SaaS finance leader driving billing, revenue recognition, and cash optimization for global businesses.

United States

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What I'm looking for

I seek a senior finance role in SaaS focused on billing/revenue operations, automation, cross-functional collaboration, and team leadership to scale global finance processes.

I am a dynamic SaaS finance and accounting leader with 15+ years of experience managing billing, A/R, revenue recognition, and full-cycle accounting across global markets including the US, UK, and EU.

I have a proven track record of optimizing quote-to-cash processes, reducing A/R aging, and improving cash flow visibility while ensuring compliance with ASC 606, GAAP, and IFRS.

I build and mentor high-performing teams, drive billing and system migrations, and partner cross-functionally to resolve disputes and streamline operations, delivering audit-ready financials and actionable reporting for executive leadership.

I leverage ERP and finance systems—NetSuite, Oracle, SAP, Intacct, QuickBooks, Salesforce, and Adaptive Insights—to automate processes, enhance data integrity, and align finance strategy with business growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Billing & Revenue

Current

Billtrust

Jan 2025 - Present (8 months)

Lead global SaaS billing, collections, A/R, and revenue operations across US, UK, and EU; improved processes and maintained ASC 606 compliance while delivering AR aging, DSO, and cash flow reporting to executive leadership.

NetSuite Salesforce Accounts Receivable Cash Flow Forecasting Internal Controls

Senior Accounting Manager

Express Courier

Jan 2021 - Jan 2025 (4 years)

Directed full-cycle accounting, billing, and financial reporting for logistics operations; automated month-end close to reduce close time by 15% and improved cash forecasting and liquidity planning.

Full Cycle Accounting Billing Month End Close Cash Forecasting Automation)Internal Controls

Senior Manager, Billing & Revenue Operations

SESAC

Jan 2021 - Jan 2025 (4 years)

Directed billing, collections, and revenue operations for 50,000+ customers, reduced A/R aging by 12%, and led a billing system migration to improve efficiency and data integrity while ensuring ASC 606 compliance.

Billing Systems Migration Collections A R Aging Reduction Contract Alignment Cross Functional Collaboration Reporting AR Aging Reduction

Manager, Finance & Accounting

Relatient

Jan 2015 - Jan 2019 (4 years)

Built and scaled SaaS finance infrastructure, led NetSuite implementation, established billing and revenue recognition controls under ASC 606, and supported forecasting and KPI reporting for executive leadership and M&A readiness.

NetSuite Revenue Recognition Forecasting KPIs Quote to Cash

Accounting Services Manager

Loews Hotels

Jan 2013 - Jan 2015 (2 years)

Directed full-cycle accounting for multiple properties, led a 12-person team, and reduced billing and close cycle time by 20% while delivering variance analysis to senior management.

Full Cycle Accounting Team Leadership Month End Close Process Improvement Payroll

Accounting Manager

Aramark

Jan 2009 - Jan 2013 (4 years)

Managed full-cycle accounting across multiple lines of business, supervised a team of five, and streamlined workflows to reduce month-end close time by 15% and improve invoicing accuracy.

AP AR Payroll Team Supervision Month End Close Financial Reporting