Luis Malave
@luismalave
I lead global billing and collections operations that accelerate cash flow and strengthen controls.
United StatesWhat I'm looking for
At MicroStrategy, I led global billing and collections for $500M in revenue, improving cash flow, accelerating billing cycles, and maintaining 100% SOX compliance with zero audit findings. I guided 20 global staff and vendors through systems implementations and finance-office consolidation while sustaining service levels.
I've built scalable financial operations across Starband Communications, Winstar Communications, and Qwest/LCI, spanning billing, accounts receivable, collections, revenue operations, forecasting, and financial systems. My work includes reducing manual workload by 50% through SAP automation, recovering 30% of write-offs before external submission, and reducing unbillable minutes from 42M to 6.9M.
Experience
Work history, roles, and key accomplishments
Led global billing and collections operations for $500M in revenue, improving cash flow and strengthening control rigor across divisions. Accelerated billing cycles by standardizing processes and reducing execution delays and exception handling across regions.
Director, Billing & Collections
Winstar Communications
Jan 2016 - Jan 2024 (8 years)
Streamlined third-party billing operations, cutting unbillables from 42M to 6.9M minutes through process redesign. Reduced billing delivery time by 3 days and enhanced month-end accrual reporting by 5 days.
Managed billing and collections operations, contributing to improved cash flow and process standardization.
Managed billing operations, focusing on process efficiency and compliance.
Director, Financial Operations
Starband Communications
Jan 2004 - Jan 2007 (3 years)
Oversaw $40M in annual operations across billing, A/R, collections, commissions, and system development, building scalable financial infrastructure to support growth. Managed SAP ERP implementation and Siebel CRM to streamline workflows and reduce manual workload.
Manager, Financial Operations
Starband Communications
Jan 2000 - Jan 2004 (4 years)
Managed financial operations, supporting billing and collections processes.
Manager Wholesale Billing Services
Qwest Communications / LCI International
Jan 1997 - Jan 1998 (1 year)
Oversaw $30M in receivables, decreasing outstanding balances through dispute resolution and supporting financial close reporting. Implemented and customized PeopleSoft A/R and conducted audits on billing systems.
Education
Degrees, certifications, and relevant coursework
George Mason University
Bachelor of Science, Finance
Bachelor of Science in Finance from George Mason University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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