I am looking for a leadership role in training operations with growth opportunities, data-driven decision making, and a collaborative, sustainability-minded culture.
ISOpen to opportunities
Isabel Sollberg
@isabelsollberg
Hospitality and operations leader driving service excellence and commercial growth.
BrazilWhat I'm looking for
I am a results-driven hospitality and operations manager with 7+ years of international experience across luxury charter yachts and global destinations, blending operational excellence with commercial growth and sustainability. I founded a mentoring and crew-agent service, built strategic partnerships, and consistently improved processes, onboarding, and performance outcomes.
I have led multicultural teams, managed budgets and logistics for hundreds of guests, and delivered strong guest satisfaction and repeat business through data-informed decision making and clear SOPs. I am pursuing a Regional Area Manager role to apply my analytical, leadership, and customer-experience expertise to land-based hospitality.
Experience
Work history, roles, and key accomplishments
SE
Current
International Crew Mentor
Self-Employed
Nov 2023 - Present (2 years 1 month)
Founded and operated an online mentoring and crew-agency service for hospitality and yachting professionals, achieving a 90% interview success rate and expanding partnerships with recruitment agencies and management companies.
QU
Private & Charter Yacht Crew
Quarterdeck
Nov 2016 - Aug 2023 (6 years 9 months)
Managed guest service operations, logistics, budgeting and small crew leadership across 100+ charters and 700+ guests in Caribbean, Mediterranean and Pacific regions, driving high satisfaction and repeat bookings.
IC
Project & Operations Consultant
Independent Consultant
Jan 2009 - Dec 2016 (7 years 11 months)
Led multi-stakeholder regenerative agriculture and sustainable development projects, directing logistics, budgeting, workshops and reporting to support reforestation, agroforestry and eco-tourism initiatives.
Education
Degrees, certifications, and relevant coursework
UCUniversidade Estadual de Santa Cruz
Master's Degree, Regional Development and Environment
Master's degree in Regional Development and Environment with focus on sustainable development and regional planning.
PJPontifical Catholic University of Rio de Janeiro
Bachelor's Degree, Geography and Environment
Bachelor's degree in Geography and Environment with emphasis on environmental studies and sustainable practices.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
BrazilAuthorized to work in
Job categories
Skills
Strategic OperationsPlanningRevenue ManagementCommercial Growth PlanningTeam LeadershipPerformance CoachingCustomer Experience ManagementBusiness DevelopmentBudgetingFinancial ReportingData AnalysisMarket IntelligenceProcess ImprovementSOP DevelopmentMicrosoft OfficeGoogle WorkspaceKPIsPerformance TrackingEvent PlanningProvisioning And Cost ControlMultilingual CommunicationGmail
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