Natalia Rivero
@nataliarivero
I lead travel operations, sales, and customer experiences across international markets.
BrazilWhat I'm looking for
I coordinate customized international travel experiences at Mystic Voyage across South America, managing itineraries, budgets, logistics, supplier negotiations, and client operations from consultation through post-trip follow-up.
Previously, I became Passanantes' top-performing Sales Representative with an average 85% sales conversion rate. I managed the full consultative sales cycle in Salesforce and built long-term client relationships through tailored solutions.
At Dave & Buster's, I earned multiple promotions into an Area Operations Manager role and led, trained, and coached 70+ employees across high-volume front desk, host, service support, and kitchen operations.
My international experience also includes leading travel groups in Peru, coordinating time-sensitive pharmaceutical imports in Argentina, and managing Latin American client and distributor relationships for medical devices. I work fluently in Spanish and English, with basic Portuguese.
Experience
Work history, roles, and key accomplishments
Operations & Travel Manager
Mystic Voyage
Jan 2025 - Present (1 year 8 months)
Design and coordinate customized international travel experiences across South America, managing multiple client projects simultaneously. Manage relationships with hotels, DMCs, transportation providers, guides, and local suppliers.
Sales Representative
Passanantes
Jun 2024 - Jan 2026 (1 year 7 months)
Achieved an average 85% sales conversion rate, becoming the company's top-performing Sales Representative. Managed the full sales cycle from prospecting and qualification through closing using Salesforce CRM.
Sales Representative
Riverside Payments
Mar 2024 - Jul 2024 (4 months)
Prospected and developed new B2B opportunities for payment processing solutions. Conducted consultative sales presentations and identified solutions aligned with merchant needs.
Directed daily operations across Front Desk, Host, Service Support, and Kitchen teams in a high-volume entertainment and dining environment. Led, trained, and coached a team of 70+ employees across multiple operational areas.
Led international travel groups of up to 18 passengers throughout Peru. Coordinated transportation, accommodations, daily itineraries, and local logistics.
Coordinated international import and logistics operations for time-sensitive pharmaceutical shipments. Managed shipping documentation and customs compliance to support timely deliveries.
International Sales Representative
Argentina Medical Products
Jan 2015 - Feb 2017 (2 years 1 month)
Managed relationships with international clients and distributors across Latin America. Coordinated product registration and import documentation for medical devices.
Education
Degrees, certifications, and relevant coursework
University of Palermo
Bachelor of Business Administration, International Business
Bachelor of Business Administration (BBA) with a major in International Business from the University of Palermo in Buenos Aires, Argentina.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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