Open to opportunities

Isabel Luna De Anda

@isabellunadeanda

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Dedicated professional with experience in case management and warehouse operations.

United States

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What I'm looking for

I am looking for a challenging role that allows me to grow my leadership skills and contribute positively to the team.

I am a dedicated professional with a diverse background in case management and warehouse operations. My experience as a Contact Tracer and Housing Case Manager at La Familia Counseling Center, Inc. allowed me to develop strong communication and leadership skills while providing essential support to the community. I successfully managed multiple responsibilities, maintained accurate records, and collaborated with colleagues to achieve team goals.

Currently, I work as a Warehouse Associate at Amazon, where I demonstrate my ability to work efficiently in a fast-paced environment. I am trained in various positions within the warehouse and have taken on additional responsibilities as a Jr. IT, recalibrating devices to ensure smooth operations. My adaptability and quick learning have enabled me to excel in my roles, and I take pride in maintaining an organized workspace while meeting high productivity standards.

Experience

Work history, roles, and key accomplishments

Warehouse Associate

Amazon Sac5

Oct 2024 - Present (9 months)

Maintained a high pace in warehouse operations, scanning and organizing thousands of packages daily. Trained across all warehouse roles, including Junior IT tasks like recalibrating Avery Devices, and assisted with On The Road operations.

Warehouse operations Package Scanning Inventory Management IT Support Problem Solving Logistics Team Collaboration

Warehouse Associate

Restaurant Depot

Mar 2024 - Present (1 year 4 months)

Greeted customers, validated memberships, and operated a cash register and POS system for transactions. Operated machinery like a scissor lift and manual pallet jack, and provided translation services to Spanish-speaking customers.

Customer Service Inventory Management Price Tag Management

Warehouse Associate

Amazon DSR6

Nov 2021 - Present (3 years 8 months)

Worked as a Warehouse Associate, consistently scanning and organizing a high volume of packages. Trained in all warehouse positions and performed Junior IT tasks, recalibrating Avery Devices as needed.

Package handling Warehouse operations Package Handling Scanning Inventory Management IT Support Team Collaboration

Housing Case Manager

La Familia Counseling Center, Inc.

Feb 2021 - Present (4 years 5 months)

Provided case management to un-housed individuals and families, identifying resources for housing and other benefits. Conducted intake interviews, developed case plans, and maintained accurate case record documentation in a secure database.

Case Management Resource Identification Data Management Microsoft Excel Google Suite Zoom)

Contact Tracer

La Familia Counseling Center, Inc.

Aug 2020 - Present (4 years 11 months)

Connected with clients via telephone to conduct COVID-19 contact tracing and scheduled testing appointments. Assisted with the distribution of PPE and food, and used Microsoft programs daily for data entry and record management.

Contact Tracing Data Entry Microsoft Office Client Communication Records Management