Open to opportunities

Shala Simpson

@shalasimpson

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Reliable warehouse and customer service professional with strong multitasking and inventory skills.

United States

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What I'm looking for

I seek a role in warehouse, fulfillment, or customer service where I can apply inventory, order-fulfillment, and customer-support skills while growing into leadership.

I am a dependable warehouse and customer service professional with hands-on experience in inventory management, order fulfillment, and cashiering across retail and fulfillment center environments.

I have worked with RF scanners, processed transactions, handled customer inquiries, and supported operations at large employers including Walmart and Amazon, improving customer-support response times by 21–30%.

My background also includes healthcare support as a Certified Nursing Assistant and administrative experience in medical and office settings, giving me strengths in patient interaction, documentation, and compliance.

I bring strong communication, multitasking, and technical skills (Microsoft 365, Google Suite, POS systems, Epic) and am willing to relocate and authorized to work for any US employer.

Experience

Work history, roles, and key accomplishments

Warehouse Associate

Walmart

Jan 2021 - Jun 2023 (2 years 5 months)

Managed inventory and order fulfillment using RF scanners, picked and packed items, and provided cashier and customer service support across store and warehouse operations.

order fulfillment Inventory Management Cash Handling POS Customer Service Packaging Data Entry

Fulfillment Associate

Amazon

Dec 2021 - Feb 2022 (2 months)

Worked in an Amazon fulfillment center performing order picking, packing, and shipping tasks while meeting productivity and quality targets.

Order picking Warehouse operations Shipping Teamwork Safety Compliance Inventory Management

Certified Nursing Assistant

Integrated Resources Inc

Jan 2021 - May 2021 (4 months)

Provided direct patient care including vital signs, assistance with activities of daily living, and documentation in clinical and homecare settings.

Patient Care Vital Signs Documentation Communication Teamwork

Certified Nursing Assistant

White Glove Placement, Inc.

Jan 2020 - Oct 2020 (9 months)

Delivered skilled nursing facility and homecare support, assisted patients with daily activities, and maintained care documentation from January to October 2020.

Patient Care Documentation Communication Home Care Vital Signs Teamwork