Shala Simpson
@shalasimpson
Reliable warehouse and customer service professional with strong multitasking and inventory skills.
What I'm looking for
I am a dependable warehouse and customer service professional with hands-on experience in inventory management, order fulfillment, and cashiering across retail and fulfillment center environments.
I have worked with RF scanners, processed transactions, handled customer inquiries, and supported operations at large employers including Walmart and Amazon, improving customer-support response times by 21–30%.
My background also includes healthcare support as a Certified Nursing Assistant and administrative experience in medical and office settings, giving me strengths in patient interaction, documentation, and compliance.
I bring strong communication, multitasking, and technical skills (Microsoft 365, Google Suite, POS systems, Epic) and am willing to relocate and authorized to work for any US employer.
Experience
Work history, roles, and key accomplishments
Warehouse Associate
Walmart
Jan 2021 - Jun 2023 (2 years 5 months)
Managed inventory and order fulfillment using RF scanners, picked and packed items, and provided cashier and customer service support across store and warehouse operations.
Worked in an Amazon fulfillment center performing order picking, packing, and shipping tasks while meeting productivity and quality targets.
Certified Nursing Assistant
Integrated Resources Inc
Jan 2021 - May 2021 (4 months)
Provided direct patient care including vital signs, assistance with activities of daily living, and documentation in clinical and homecare settings.
Certified Nursing Assistant
White Glove Placement, Inc.
Jan 2020 - Oct 2020 (9 months)
Delivered skilled nursing facility and homecare support, assisted patients with daily activities, and maintained care documentation from January to October 2020.
Inventory Associate
RGIS
Performed inventory taking and cycle counts, recorded stock data accurately, and supported reconciliation efforts to improve inventory accuracy.
Education
Degrees, certifications, and relevant coursework
Stevenson High School
High School Diploma, General Studies
2014 - 2017
Completed high school diploma at Stevenson High School in Bronx, NY from September 2014 to March 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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