Isabella Vellino

I’m a dedicated, detail-oriented professional with 10+ years of experience in customer service, administrative support, and document management. I’m known for adaptability, strong communication, and delivering high-quality work in fast-paced environments.

In my most recent role as an Administration Assistant/Insurance Coordinator (Nov 2024–May 2025), I served as a client liaison, managed scheduling and patient intake, verified client eligibility and financing, and coordinated insurance verifications and claim submissions. I also handled client files and documentation while maintaining professionalism and accuracy.

Before that, I worked as a Receptionist/Financial Coordinator (Feb 2022–Nov 2024), where I managed payment processing (AR/AP), supported client intake and onboarding, and maintained accurate financial records and data entry systems. Earlier (Feb 2016–Feb 2022), I managed filing systems, provided phone-based customer service, and supported cold call/sales—always focused on smooth operations, organized documentation, and responsive support.