Ladine Davis

I am a patient-focused medical receptionist and financial counselor with extensive experience in insurance verification, medical billing, and patient advocacy. I currently support clinic operations by scheduling, verifying insurance, documenting patient information, collecting payments, correcting billing work queues, and producing contracts and consent forms to streamline revenue processes.

Previously, I worked as an eligibility associate for a specialty pharmacy, handling pre-verification, prior authorizations, claims processing, and patient education, and I developed SOPs and training materials. I train staff and managers on billing errors, OB and self-pay contracts, FMLA statements, and collections while pursuing continued professional development including an associate degree and a Florida claims adjuster license.