isabel evans-bailey
@isabelevans-bailey
Experienced customer service and hospitality professional with culinary and FOH expertise.
PortugalWhat I'm looking for
I am a hospitality professional with hands-on experience across front of house and kitchen roles in fine dining and high-volume venues, trained in FOH service, wine, and menu costing. I have progressed from sales and customer-facing retail to junior sous and sous chef roles, gaining people management, food-safety, and operations experience in the UK and Portugal.
I deliver consistent service and operational standards, with achievements including FOH fine-dining training, daily menu costing, staff training and management, and compliance with hygiene and safety protocols. I bring strong communication, problem-solving, and customer-focused skills, plus additional training in HACCP and Level 2/3 hospitality qualifications.
Experience
Work history, roles, and key accomplishments
Front of House Waitress
Avenida Hotel
Jan 2025 - Present (1 year 1 month)
Provided fine-dining front-of-house service at a Michelin-guide 4* hotel on Portugal's south coast, completed FOH and wine training, and delivered high-quality guest service across restaurant and hotel settings.
Sous Chef
Badachro Inn
Jan 2022 - Jan 2024 (2 years)
Managed day-to-day kitchen operations at an esteemed Highland inn, oversaw fresh seafood menus, controlled costing for daily-changing dishes, and trained FOH and BOH staff in a high-volume tourist environment.
Junior Sous Chef
Plau Gin & Beer House
Jan 2018 - Jan 2022 (4 years)
Supported kitchen operations at a boutique historic restaurant, researched food trends, ensured compliance with EHO standards, and managed paperwork for temperatures, deliveries, allergens, and cleaning.
LCDelivered customer-focused retail service, completed intensive product training, provided tailored consultations, and supported store sustainability and service standards at an award-winning retailer.
Education
Degrees, certifications, and relevant coursework
BTEC (unspecified awarding body)
BTEC, Photography
Completed a BTEC-level vocational qualification in Photography focused on practical and creative photographic techniques.
OCR (unspecified)
OCR Level 2, Information and Communication Technology
Completed OCR Level 2 qualification in ICT Functional Skills covering core information and communication technology competencies.
Level 3 NVQ (unspecified)
NVQ Level 3, Creative Digital Media
Completed an NVQ Level 3 qualification in Creative Digital Media focusing on practical digital media production skills.
Level 2 Hygiene & Safety (English)
Level 2, Hygiene & Safety
2014 - 2026
Completed Level 2 Hygiene and Safety training in English covering food safety and workplace hygiene practices.
HAACP training (Portuguese)
HACCP Training, Food Safety
Completed HACCP food safety training delivered in Portuguese focusing on hazard analysis and critical control points.
Availability
Location
PortugalAuthorized to work in
Job categories
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