ISAAC AKPAN
@isaacakpan1
I build strong customer relationships and manage high-volume loan portfolios with accuracy.
NigeriaWhat I'm looking for
At Trivista Capital Limited, I lead customer relationship and account-management activities for payday-loan products, growing a loan portfolio of more than 5,000 customers within a year. I manage onboarding, follow-up, payment monitoring, KYC checks, credit appraisals, and customer support across Federal MDAs Loan, Remita Loan, and Dedukt Loan platforms.
I've also supported administration, ICT operations, social media, digital records, online registrations, payroll, sales, and inventory management. I use BankOne, Microsoft Excel, Word, and PowerPoint to keep customer data accurate, track performance, resolve issues, and support efficient operations.
Experience
Work history, roles, and key accomplishments
Account Officer / Customer Relationship Officer (Team Lead)
Trivista Capital Limited
Jan 2020 - Present (6 years 8 months)
Spearheaded customer relationship and account-management activities for payday-loan products, growing a loan portfolio exceeding 5,000 customers within a year. Managed customer follow-up, KYC checks, credit appraisals, and portfolio monitoring using BankOne and Microsoft Excel.
Education
Degrees, certifications, and relevant coursework
Federal College of Agriculture, Ibadan
Higher National Diploma, Animal Production Technology
2014 - 2016
Grade: Distinction
Pursued a Higher National Diploma in Animal Production Technology, graduating with Distinction.
Yaba College of Technology
National Diploma, Agricultural Technology
2011 - 2013
Grade: Upper Credit
Completed a National Diploma in Agricultural Technology, achieving Upper Credit.
Golden Image Computer School
Diploma, Computing
2000 - 2006
Earned a Diploma in Computing, gaining foundational computer skills.
Community Secondary School Mbak-Etoi
Senior Secondary Certificate, General Studies
2000 - 2006
Completed Senior Secondary Certificate Examination (SSCE).
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring ISAAC ?
You can contact ISAAC and 90k+ other talented remote workers on Himalayas.
Message ISAACGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
