Open to opportunities

Iriscell Maria Rodriguez Candelier

@iriscellmariarodrigu

Message

Versatile professional with expertise in accounting and customer service.

Canada

Message

What I'm looking for

I seek a role that values collaboration and offers growth opportunities in customer service or education.

I am a versatile professional with a strong background in accounting, telecommunications, customer service, education, and life insurance. My experience spans over a decade, where I have honed my skills in organization and communication, excelling in customer service and administrative roles. I am particularly eager to contribute to the life insurance and education sectors, leveraging my diverse skill set to enhance client satisfaction and operational efficiency.

Throughout my career, I have supported various departments by coordinating meetings, managing client accounts, and overseeing claims and refunds. My role as a Telecommunications Assistant allowed me to maintain vendor communication, monitor inventory, and provide technical support, all while training new staff and recommending process improvements. I take pride in my ability to foster strong relationships with clients, ensuring clear communication and timely responses to their needs.

In addition to my professional experience, I am an independent pastry chef, creating and selling cakes and desserts. This entrepreneurial venture showcases my creativity and dedication to quality, further enhancing my client interaction skills. I am currently learning French to broaden my communication abilities and better serve diverse clientele.

Experience

Work history, roles, and key accomplishments

Telecommunication Assistant

OISOE

Oct 2012 - Present (12 years 9 months)

Supported the telecommunications department head by coordinating meetings, placing orders for mobile devices, and preparing service requests. Maintained vendor communication, monitored inventory, provided technical support, documented procedures, assisted in project coordination, trained new staff, and recommended process improvements for greater efficiency.

Telecommunications Technical Support Inventory Management Project Coordination Staff Training Process Improvement Vendor Management Documentation Meeting Coordination Mobile Device Management

Insurance Officer

Caceres & Asoc.

Sep 2008 - Present (16 years 10 months)

Supported the head of the life and health insurance department by coordinating meetings, managing client accounts, and overseeing claims and refunds. Served as a liaison between clients and the insurance company, ensuring clear communication, timely payments, and policy understanding while maintaining accurate records and fostering client satisfaction and retention.

Claims Processing Record keeping Meeting Coordination Insurance Operations

Administrative Coordination Assistant

Ros Consulting

Jan 2008 - Present (17 years 6 months)

Covered various positions as needed, including receiving and labeling documents for registration in the company system, organizing and archiving internal files, managing incoming calls at the reception, and assisting the coordination department with meeting organization and other tasks.

Document Management Administrative Support Data Entry Office Administration Coordination File Management

Accounting Assistant

Florentino Candelier & Asoc

Sep 2005 - Present (19 years 10 months)

Supported the company president by coordinating client appointments, organizing meetings, and completing tax forms. Responsibilities also included conducting collection calls and managing all incoming calls.

Meeting Management Administrative Support Client Relations Office Administration Data Entry Financial administration

Education

Degrees, certifications, and relevant coursework

Universidad Católica Santo Domingo

Unknown, Unknown

2018 - 2018

Studied at Universidad Católica Santo Domingo, located in the Dominican Republic. Specific field of study and degree details are not provided in the given text.