Britt Halloway - Administrative Assistant - Freeway Transportation Inc. | Himalayas
Britt HallowayBH
Open to opportunities

Britt Halloway

@britthalloway

Detail-oriented professional with experience in accounting and customer service.

Canada

What I'm looking for

I am looking for a role that values efficiency and customer satisfaction, with opportunities for growth.

I am a detail-oriented professional with over two years of experience in accounting, customer service, and office administration. My background has equipped me with strong problem-solving skills, effective communication abilities, and the capacity to multitask efficiently. I have a proven track record of managing inquiries, ensuring customer satisfaction, and optimizing processes to enhance operational efficiency.

In my role as an Administrative Assistant at Freeway Transportation Inc., I accurately calculated and verified driver hours for compliance with labor regulations, processed payroll submissions in QuickBooks, and supported various administrative operations. My experience as an Office Clerk and Front Desk Receptionist at SprintJA further honed my skills in customer service and office management, where I created invoices, maintained shipment records, and ensured a welcoming environment for visitors.

Throughout my career, I have consistently achieved high customer satisfaction rates, contributing to customer retention and loyalty. I am eager to leverage my skills and experience in a dynamic work environment that values efficiency and customer service excellence.

Experience

Work history, roles, and key accomplishments

FI
Current

Administrative Assistant

Freeway Transportation Inc.

Sep 2024 - Present (9 months)

Accurately calculated and verified driver hours for time cards to ensure compliance with labor regulations and company policies. Entered and processed driver hours in QuickBooks, ensuring timely submission to payroll for accurate compensation.

SP

Office Clerk & Front Desk Receptionist

SprintJA

Jan 2024 - Jul 2024 (6 months)

Created and dispatched customer invoices, enhancing the billing process and financial accuracy. Generated daily shipment manifest and maintained meticulous shipment records for accuracy and compliance.

SS

Customer Service Representative

Sutherland Global Services

Jul 2022 - Jan 2024 (1 year 6 months)

Efficiently managed over 60 customer inquiries and concerns daily, ensuring timely and accurate documentation of interactions. Assisted customers with loan applications and payment processing, while providing technical support to resolve issues.

Education

Degrees, certifications, and relevant coursework

MS

Manchester High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and personal skills.

HS

Holmwood Business School

Certificate, Business and Office Administration

Activities and societies: Courses Studied: Accounting, Business and Office Administration, French, English Language

Undertook professional development courses focusing on key business areas. Gained expertise in accounting, business administration, and office management.

Tech stack

Software and tools used professionally

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