Irfhan User

I am a customer support and travel operations professional with hands-on experience managing international clients, primarily in US-shift environments. I specialize in flight bookings, refunds, cancellations, itinerary changes, and CRM-driven follow-ups.

At Dyninno Group, I supported high-volume travel operations, met monthly sales and service targets through effective communication and upselling, and maintained accurate customer records. I also have front-office hotel experience handling reservations, guest relations, and event promotion, and I design marketing materials when needed.

As a freelancer on Fiverr, I delivered branding, digital marketing, travel content, and basic websites to 170+ global clients, managing client communication and project timelines independently. I bring multitasking, sales support, and proven reliability to customer-facing roles.