irene kiambati

I am an enthusiastic individual who is self-driven and eager to learn new skills. My goal-oriented mindset allows me to work effectively in various conditions while maintaining high standards of service delivery. I pride myself on my professionalism and ability to handle multiple tasks, set priorities, and meet deadlines.

With a degree in Arts (English/Literature) and extensive experience in customer service, I have developed strong problem-solving skills and a keen understanding of industry trends. My roles as a Call Centre Agent and Chatter have honed my communication abilities and taught me the importance of building strong relationships with clients. I am motivated to drive efficiency through simplification and automation, ensuring that I contribute positively to any organization I am part of.