Maureen Wambua
@maureenwambua
Skilled customer service representative with exceptional organizational abilities.
ZimbabweWhat I'm looking for
I am a dedicated professional with a Bachelor of Arts in Gender Studies and Development from Kenyatta University, where I also minored in psychology and sociology. My educational background has equipped me with a unique perspective on communication and interpersonal relationships, which I leverage in my professional endeavors.
In my role as a customer service representative at CCI Kenya, I honed my skills in managing complex schedules and coordinating communications. I am known for my exceptional organization skills and proactive problem-solving abilities, which allow me to handle sensitive information with discretion. I pride myself on my ability to work independently while maintaining clear communication with clients, ensuring their needs are met effectively.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
CCI Kenya
Managed customer inquiries and resolved issues efficiently, ensuring high levels of customer satisfaction. Coordinated communications and handled sensitive information with discretion.
Education
Degrees, certifications, and relevant coursework
KUKenyatta University
Bachelor of Arts, Gender Studies and Development
Studied Gender Studies and Development, with a minor in psychology and sociology. Gained skills in managing complex schedules, coordinating communications, and handling sensitive information with discretion.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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