I'm currently running front desk and daily serviced-residence operations at Sfera Residence KLCC, coordinating check-ins, check-outs, bookings, and guest requests while managing 25+ guests during peak periods.
I operate a Host platform/PMS alongside Agoda, Booking.com, Airbnb, Expedia, Ctrip, and Traveloka to maintain real-time availability, rate accuracy, and reservation control. I work closely with housekeeping, maintenance, and management to keep rooms ready and resolve issues efficiently.
My background also includes creating furniture catalogs, promotional flyers, TikTok thumbnails, and social content for Bintang World Group Holding, as well as processing payroll data, overtime, deductions, and payment tracking at Sinaran Muhammad Group Holding.
Earlier, I supported business development, digital marketing, marketing communications, and editorial work in Bangladesh, building client relationships, researching markets, writing content, and helping deliver campaigns.
