Open to opportunities

Ahmed Benlahcene

@ahmedbenlahcene

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Hospitality and tourism professional skilled in guest services, multilingual communication, and operations.

Zimbabwe

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What I'm looking for

I seek a role in luxury or international hospitality focusing on guest-facing operations, multicultural service excellence, and opportunities for professional growth.

I am a service-oriented hospitality and tourism graduate with hands-on experience in guest services, front desk support, interpretation, and administrative roles across multicultural environments.

I have supported guest arrivals and lobby operations at an international resort, delivered Arabic–English interpretation with accuracy and confidentiality, and assisted accounting and inventory teams with detail-focused administrative work.

I hold an MSc in Tourism, Hospitality, and Event Management and a Bachelor’s in Accounting & Taxation, and I am passionate about building a career in luxury and international hospitality where I can deliver seamless experiences under pressure.

Experience

Work history, roles, and key accomplishments

Guest Services Associate

Club Med Cherating

Mar 2025 - Sep 2025 (6 months)

Assisted guest arrivals, check-ins, and orientations while coordinating guest requests between service and sales teams to ensure smooth, welcoming experiences during high-volume periods.

Guest Service Front Desk Operations Customer Service Multicultural Communication

Arabic-English Interpreter

Freelance

Aug 2024 - Feb 2025 (6 months)

Provided accurate, culturally sensitive Arabic–English interpretation across varied contexts, maintaining confidentiality and high-quality service under pressure.

consecutive interpretation Simultaneous Interpretation Cultural Mediation Confidentiality Customer Service

Office Assistant

Accounting Firm

Jul 2022 - Oct 2022 (3 months)

Managed filing, data entry, and accounting documentation, supporting accountants with invoices and client correspondence to maintain accurate financial records.

Data Entry Invoice Processing Client Communication Scheduling Office Administration

Sales & Inventory Assistant

Auto Parts Workshop

Aug 2021 - Sep 2021 (1 month)

Assisted with stock management and daily sales operations, updating inventory records and preparing basic reports to streamline order fulfillment.

Inventory Management Stock Control Sales Support Reporting Point of Sale

Education

Degrees, certifications, and relevant coursework

Universiti Utara Malaysia

Master of Science, Tourism, Hospitality, and Event Management

2023 - 2024

Completed an MSc in Tourism, Hospitality, and Event Management with a focus on global tourism strategies, luxury hospitality management, and event operations.