Ime Udoh
@imeudoh
IT intern focused on CRM-driven customer support, workflow improvement, and project delivery using data-backed tools.
What I'm looking for
I’m an IT enthusiast with hands-on experience using CRM and customer support workflows, plus practical exposure to project, time tracking, and scheduling tools. I’m motivated to support business operations, improve processes, and deliver excellent customer support.
Through Online IT skills training at Digital Witch Support Community, I used Intercom for customer support and engagement, managed simulated projects with Trello, Asana, and Clickup, and tracked and analyzed time using Clockify and TimeDoctor. I also organized meetings and appointments using Calendly, and built CRM and task-management simulations using Hubspot/Zendesk and Trello/Asana to track issues, resolve tickets, and keep workflows moving.
Experience
Work history, roles, and key accomplishments
Customer support
Digital witch community
Feb 2026 - Present (2 months)
I am a customer support agent
IT Skills Training
Digital Witch Support Community
Gained hands-on experience supporting customer interactions using Intercom and managing ticket workflows with HubSpot and Zendesk/Freshdesk. Simulated project and task management using Trello, Asana, and ClickUp, and organized meetings and appointments with Calendly.
Education
Degrees, certifications, and relevant coursework
Ebonyi State University
Statistics
2009 - 2013
Studied Statistics at Ebonyi State University from 2009 to 2013.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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