Ilesanmi Eniola

I’m a Customer Support and Guest Services professional with 2+ years of experience delivering support via phone, email, and text. I’m known for resolving customer inquiries and account-related requests quickly and professionally.

At Heristays Homes, I manage bookings, check-ins, and check-outs while processing payments, invoices, and refunds. I document customer interactions and maintain accurate records using CRM and internal systems, then coordinate with housekeeping and maintenance teams to keep service smooth.

Previously at Sigma Med Spa by Luglow, I assisted customers with service inquiries, built client relationships, and resolved concerns professionally while meeting and exceeding sales targets. Earlier, as a Bojads School Administrative Assistant, I supported scheduling, office correspondence, and record keeping using Microsoft Office.

I bring strong communication, problem-solving, and time management skills, with proficiency in Microsoft Outlook, Zoho, and Microsoft Office. I enjoy building positive relationships with returning guests and helping customers feel supported from start to finish.