Suad Imeri

I am a customer-focused and detail-oriented professional with over 10 years of international experience in customer care, operations, and data analysis. I have worked in high-pressure, multicultural environments, including LOGCAP projects in Afghanistan, and consistently deliver service excellence.

At Adskeeper I boosted advertising revenue by 30% in 12 months through data-driven ad optimization and performance analysis of CTR, impressions, and revenue. I am proficient with Excel, dashboards, reporting, CRM tools, and database reporting.

Earlier roles in billeting, tent repair, and as a managing director of a café honed my operations, inventory management, training, and leadership skills while earning multiple certificates of excellence and appreciation. I thrive on improving processes and training teams to meet high standards.

I am fluent in English, Albanian, Macedonian, and Serbo-Croatian and seek to contribute remotely to a global team in customer support or data analysis where I can apply my analytical mindset, operational experience, and customer-first approach.