Open to opportunities

Sara Cv

@saracv

Message

Logistics and customer support professional focused on accurate, real-time shipment operations.

North Macedonia

Message

What I'm looking for

I want a fast-moving role where I can run real-time shipment tracking, verify documentation, resolve issues quickly, and support customers with clear communication and strong attention to detail.

I’m a Logistics Coordinator who keeps goods moving efficiently by using tracking platforms to monitor shipments in real time and ensuring they’re on schedule. I maintain constant communication with account managers, brokers, carriers, and drivers, while checking documentation during loading and unloading to reduce issues.

Before logistics, I worked as a Customer Support Specialist where I presented telecommunication services, handled complaints, and provided technical support—often in fast-paced environments that required quick adaptability. I bring strong issue resolution, inventory coordination, and multitasking skills, supported by customer-focused training and soft-skills certifications.

Experience

Work history, roles, and key accomplishments

Logistics Coordinator

APS

May 2023 - Feb 2026 (2 years 9 months)

Coordinated efficient movement of goods by monitoring shipments in real time and ensuring schedules were maintained. Managed communications with account managers, brokers, carriers, and drivers, and verified documentation during loading and unloading.

Shipment Tracking Carrier Coordination Documentation Verification MacroPoint FourKites Transporeon

Customer Support Specialist

MTEL

Nov 2021 - May 2023 (1 year 6 months)

Presented MTEL telecommunication services and products to prospective customers in a fast-paced environment. Handled complaints, provided technical support, and supported customers via email and social media while working with multi-base CRM systems and customer spreadsheets.

Customer Support Technical Support Complaint Handling Service Support Multi Base CRM Social Media Support Email Support Time Management

Logistics Administrator

Taskforce

Jun 2021 - Nov 2021 (5 months)

Supported logistics operations by organizing and cataloguing inventory, scheduling shipments, and coordinating with drivers and warehouse employees via intercom and radio. Recorded goods in multiple systems and resolved issues related to lost or damaged items.

Intercom