Open to opportunities

Ikechukwu Ani

@ikechukwuani

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Current Mass Communication graduate with strong critical thinking, communication, and problem-solving skills.

United States Minor Outlying Islands

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What I'm looking for

I seek an entry-level role where I can apply communication and customer-service skills, learn rapidly, work collaboratively, and contribute measurable results.

I am a detail-oriented and highly motivated recent graduate based in Awka, Anambra State, with a strong foundation in critical thinking, adaptability, and a commitment to continuous learning.

I demonstrate excellent communication and problem-solving skills and have proven ability to collaborate effectively in team environments.

I have experience responding to customer inquiries via WhatsApp and email, resolving delivery and related issues, and maintaining a 90%+ customer satisfaction rate.

I am eager to contribute fresh perspectives, rapidly acquire new skills, and deliver results in a professional role aligned with my Mass Communication background.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

Unknown

Responded to customer inquiries via WhatsApp and email, resolved delivery and service issues, and maintained a 90%+ customer satisfaction rate.

Customer Service Communication Problem Solving WhatsApp Gmail Email Support Ticket Resolution

Customer Support Associate

IkechukwuAni Paul

Managed customer inquiries via WhatsApp and email, resolved delivery and service issues, and maintained a 90%+ customer satisfaction rate while collaborating with cross-functional teams.