Looking for a job

Ighofose Tegha

@ighofosetegha

Message

I keep fintech teams organised through executive, administrative, and customer support.

Nigeria

Message

What I'm looking for

I'm looking for a fully remote, full-time or contract role where I can keep executive, administrative, client-support, and operational work organised across UK, EU, or US hours.

At MIDA Technologies, I support business clients and partner financial institutions across email, Freshdesk, and WhatsApp Business, keeping requests tracked and addressed within agreed timelines.

I coordinate client onboarding from product demonstrations through outstanding actions, while preparing operational reports, business documents, and client updates on transactions, settlements, mandates, and downtime.

I keep confidential financial and client records accurate, support issue resolution across operations and technical teams, and helped launch an in-app Support Module with user guidance and customer communications.

Experience

Work history, roles, and key accomplishments

Customer Success & Support Officer

MIDA Technologies

Managed day-to-day correspondence for business clients and partner financial institutions, coordinated client onboarding end to end, and prepared operational reports and business documents. Supported the rollout of a new in-app Support Module and liaised with cross-functional teams to resolve issues.