idogho francis

I'm a highly motivated sales representative with over four years of experience in customer service. My expertise lies in active listening, project management, and managing escalations, which has allowed me to excel in call center sales and customer service. I have a proven track record of handling high-volume calls, closing deals, and delivering exceptional customer experiences. My ability to build rapport and foster customer loyalty has been instrumental in exceeding sales targets and maintaining long-term client relationships.

In my current role as a Customer Service Executive at Opay Digital Bank, I manage high-volume sales calls and conduct market research to identify potential leads. I have successfully exceeded sales quotas by 4% through strategic customer engagement and have maintained accurate CRM records for tracking and follow-ups. My previous experience as a Project Manager Intern at PepsiCo allowed me to launch successful campaigns that boosted product sales significantly, showcasing my ability to collaborate with cross-functional teams and optimize processes for better outcomes.